News & Updates
Friday August 22, 2014
The Enterprise Systems was been working with the Registrar¹s Office to resolve a degree audit and exceptions issue that is primarily associated with changes that have been made on specific transfer credit articulation records. The impact of the issue was related to three areas:
- Incoming Course Detail changed on Transfer Credit Articulation
- Course Subject Area changed on Transfer Courses from GERB, GERS, GERH, etc. to UCORE
- Units Transferred changed on Transfer Credit Articulation Courses
We have identified all students that were impacted by this issue and have successfully corrected their degree audit reports and have confirmed that the correct course information is now displaying. Additionally, the ESG team and Registrar¹s Office have investigated what caused this issue and will be developing recommendations and procedural changes to help prevent this type of issue from occurring in the future.
Then, Student Financials completed the implementation of automated assignment and release of service indicators based on past due amounts and aging category. This replaces a multitude of manual processes and when the SSA service indicator is place on a student account, the student and their advisor will now see the amount of the past due balance in the Student Center. Display of SSA service indicator and amount of past due balance is important information to communicate to students through Self-Service. Students will know specifically how much they are past due and it is delivered directly to Student Center without additional communications.
We expect this new functionality will provide advisors access to important information that will enhance their communications with students.
Have a great start to the fall semester!
Categories: Status Update